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Excalibur Home Management Blog

Property Management: The Art of Being Proactive

Chris Ledermeier - Friday, March 02, 2018

“In general, airplane pilots are open, clear-eyed, buoyant extroverts, and helicopter pilots are brooders, introspective anticipators of trouble. They know if something bad has not happened, it is about to.” – Harry Reasoner

Let that sink in for a moment, and ask yourself, “Am I an airplane pilot, or am I a helicopter pilot?” Perhaps you’re Air Traffic Control constantly aware of all of life’s moving pieces or maybe you’re the passenger looking to get from point A to point B as quickly and safely as possible. There’s no right or wrong answer here. Ultimately, every role is essential to the success of any well-oiled machine

So how does Excalibur fit into this scenario? Excalibur President and Managing Broker, Mike Nelson, reminds his Team regularly that each individual at Excalibur is a helicopter pilot. In order to best serve our clients, our Team from leasing agents to property managers, maintenance to support staff, accounting to applications, must consistently be aware that “if something bad has not happened, it is about to.”

 “An airplane by its nature wants to fly, and if not interfered with too strongly by unusual events or by a deliberately incompetent pilot, it will fly. A helicopter does not want to fly. It is maintained in the air by a variety of forces and controls working in opposition to each other and if there is any disturbance in this delicate balance the helicopter stops flying, immediately and disastrously.” – Harry Reasoner

With over 30 years in property management, our Team has seen a lot, but we are very aware that there will never be a point where we’ve seen it all. As helicopter pilots, the Excalibur Team is trained to know that at any time during the management of a property, there can be a series of disturbances that ultimately lead to a helicopter that stops flying…or in other words, a property that stops seeing a profit. Our recommendation to investors who have experience that loss…work with a company who’s experience allows them to be proactive versus reactive.

Excalibur’s 30+ years of experience have created a team intent on reducing landlord liability. We know the law. We know the questions to ask. We know the warning signs. We know the steps to take. We know how to reduce our landlords’ liability today, while the helicopter is flying, rather than after it crashes.

But don’t just take our word for it. Let our expertise and industry designations speak for themselves. Excalibur President Mike Neslon teaches property management courses for the Georgia Association of Realtors and the National Association of Residential Property Managers. He was selected by the Georgia Real Estate Commission to serve on their Education Advisory Committee as the representative of the property management industry. 

Mr. Nelson also has the GRI (Graduate, Realtor Institute) designation from the National Association of Realtors (NAR), the RMP (Residential Management Professional), and the MPM (Master Property Manager) designations from the National Association of Residential Property Managers (NARPM).  

We are also very proud to say that Excalibur Homes is one of the few Certified Residential Management Companies (CRMC®) in the country.

So what does this all mean? Be assured that from your first phone call to your final walk-through, Excalibur's expertise will reduce your liability and help keep your investment flying high.

We have some big announcements and promotions coming your way so make sure to connect with us on Facebook


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Excalibur Homes
2855 Marconi Dr, Suite 310
Alpharetta GA 30005
Toll Free:(877) 381-3800
Telephone:(678) 825-0500
Fax:(678) 825-1401