Call 678-825-0500 or 877-381-3800

Rental FAQ

These are some of the most Frequently Asked Questions

How do I apply to rent a home?
Please call our office or the agent listed in the ad to set an appointment to view the property you are interested in. Upon viewing the property, you can complete an application online. You are asked to pay a "Rent Reservation Payment" at the time you are approved equal to one month's rent to hold the property for you. If the application is denied, or if you change your mind within 24 hours of the application being approved, the Rent Reservation Payment is refunded. You can apply for a home without paying a "Rent Reservation Payment". However, the property will stay on the market until we have an approved application AND a "Rent Reservation Payment". If you apply and your application is approved, make sure to get us the "Rent Reservation Payment" quickly so that someone else doesn't get your new home.

Who must complete an application and what are the requirements?
All adults age 18 and over must present photo identification and complete an application. The income requirement is 3.5 times the monthly rent. We will check your landlord and employment references to determine your ability to pay the rent on time and to take care of the property.

How much is the application fee?
All individuals completing an application must pay a $50 non-refundable fee with the application.

What do the application and reservation fees cover?
The application fee will cover the processing of credit, employment and residential history. The Rent Reservation Payment holds the property for you until your scheduled move in date at which time it is applied to the first month's rent charge.

What if my application is denied?
The application fee is spent when we process the background check and is no longer refundable.

When will the application and reservation fees be deposited?
The application fee will be deposited as soon as processing starts. The "Rent Reservation Payment" will be deposited 24-hours after notification of an approved application and becomes non-refundable at that time. We tell any other interested parties that the property is rented and we are holding it for you until the scheduled move in date.

How much is the security deposit?
Usually the security deposit and the non-refundable administrative fee of $200.00 total to one month's rent. From time to time, some owners may offer special promotions to help lease their property more quickly. The security deposit is paid when you move in and must be paid by certified funds (cashier's check or money order). The $200.00 non-refundable administrative fee helps to offset the costs of preparing the move-in package and conducting the "move-in" and "move-out" inspections.

Are there any pet fees?
The pet addendum, and any related deposit or fee is negotiated on a case by case basis but usually starts at $250 per animal. Usually the pet deposit is fully refundable. Our pet addendum requires that the Resident have the property professionally treated for fleas and the carpet professionally cleaned once they move out.

What will I owe at move in?
The balance of the one month's rent and the security deposit are due at move-in regardless of the day of the month. If you move in during the middle of a month the prorated rent charge will be due on the first day of the second month you are in the property.

What are the standard lease periods?
Generally our leases are for a period of 12 Months.

When is the rent due?
Rent is due on the first of each month. A 10% late fee is assessed if we have not received your rent by the 5th day of the month.

What are the penalties for early termination of a lease?
Most of our landlords, but not all, offer an Early Termination option.  If your lease offers the Early Termination option and you decide to move out prior to the end of the lease term then you will be required to give us 60 days written notice, pay rent through that 60 day notice period, pay a penalty, and leave the property in a clean and "rent ready" condition. The early termination fee is equal to one month's rent.  If your lease does not offer an Early Termination option then, under Georgia law, you would owe rent through the end of the lease term or until a new tenant started paying the same rent (or more) - which ever happens first.

Set an appointment.
If you would like to apply to rent one of our listings, please complete our information request form. We will follow up with you soon. If you are sending this outside of normal business hours, please bear in mind that our administrative staff is working Monday through Friday to process these applications as quickly as they can on a first come, first served basis.


Excalibur Homes
2855 Marconi Dr, Suite 310
Alpharetta GA 30005
Toll Free:(877) 381-3800
Telephone:(678) 825-0500
Fax:(678) 825-1401